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Study Collaboration Help Center

I need to edit my account details

April 07, 2025 13:15
  1. Study Collaboration Help Center
  2. General
  3. Common Answers to Support Queries

To edit your account details, complete the following steps:

  1. Log into the Advarra Study Collaboration portal using your username and password
  2. Click your username and select ‘My Account’ in the resulting drop-down menu
  3. Edit your account details
  4. Click 'Update Your Details'

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Please note: Our support service is provided solely for technical support of the Longboat portal. When submitting a support ticket or emailing scs-support@advarra.com, please only provide the minimum information required for us to assist you. You should not include any personal medical or confidential information. Data submitted when creating a support ticket or emailing scs-support@advarra.com will also be visible to Zendesk, our trusted third-party helpdesk application provider. By submitting a support request or emailing scs-support@advarra.com, you agree to these terms and conditions.

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